Shipment policy

Shipping charges are included in the prices. All orders on items in stock will be shipped within 4 working days through FedEx (Except USA & Canada – 1 week). If you have questions about the status of processing or shipping on your order, feel free to email us at

RETURNS policy

Returns are accepted within 21 days for a refund from date purchased. All items must be received in original condition and accompanied by a sales receipt. You will be refunded for the cost of the item only, excluding shipping, handling and insurance costs.

Please note that custom charges may apply upon return of an item at the Lebanese Customs.
If you wish to return an item, please drop an e-mail to so that we may expect your return. Please pack the item carefully in its original packaging materials so that it arrives to us undamaged. We advise FedEx courrier for returning any item.

Please return items to:

Dakessian Bros. Co.
Dakessian Building, Armenia Street, Naher Area, Beirut, Lebanon, Tel: 00 961 1 562 593 – 00 961 3 622 101


If your jewelry is in need of repair, please contact us at Charges may apply and you will be notified once the jewelry is assessed and prior to beginning repair. For your protection, please be sure to pack the item(s) carefully and send via FedEx.


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Prices include tax.

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